Conditions of Sale
Paid Products
Some of the Products provided on VDV Fitness as part of the service are paid for.
The fees, duration and conditions applicable to purchasing such Products are described below and in the dedicated sections of VDV Fitness.
To purchase Products, the User must register or log in to VDV Fitness.
Product Description
Prices, descriptions or availability of Products are outlined in the respective sections of VDV Fitness and are subject to change without notice.
While products on VDV Fitness are presented with the most excellent technical accuracy possible, representation of VDV Fitness through any means (including graphic material, images, colours, and sounds) is for reference only. It implies no warranty as to the characteristics of the purchased Product.
The characteristics of the chosen Product will be outlined during the purchasing process.
Purchasing process
Any steps are taken from choosing a Product to order submission form part of the purchasing process.
The purchasing process includes these steps:
- Users must choose the desired Product and verify their purchase selection.
- After reviewing the information displayed in the purchase selection, Users may place the order by submitting it.
Order submission
When the User submits an order, the following applies:
- The submission of an order determines the contract conclusion and, therefore, creates the obligation for the User to pay the price, taxes and possible further fees and expenses, as specified on the order page.
- If the purchased Product requires action from the User, such as the provision of personal information or data, specifications, or special wishes, the order submission creates an obligation for the User to cooperate accordingly.
- Upon submission of the order, Users will receive a receipt confirming that the order has been received.
All notifications related to the described purchasing process shall be sent to the email address provided by the User for such purposes.
Prices
Users are informed about any fees, taxes, and costs (including, if any, delivery costs) that they will be charged during the purchasing process and before order submission.
Prices on VDV Fitness are displayed:
- Either exclusive or inclusive of any applicable fees, taxes and costs, depending on the section the User is browsing.
Offers and discounts
The owner may offer discounts or special offers to purchase Products. Any such offer or discount shall always be subject to the eligibility criteria and the terms and conditions set out in the corresponding section of VDV Fitness.
Offers and discounts are always granted at the owner’s sole discretion.
Repeated or recurring offers or discounts do not create any claim/title or right that Users may enforce in the future.
Depending on the case, discounts or offers are valid for a limited time only or while stocks last. Suppose an offer or discount is limited by time. In that case, the time indications refer to the owner’s time zone, as indicated in the owner’s location details in this document, unless otherwise specified.
Methods of payment
Information related to accepted payment methods is made available during the purchasing process.
Some payment methods may only be available, subject to additional conditions or fees. In such cases, related information can be found in the dedicated section of VDV Fitness.
All payments are independently processed through third-party services. Therefore, VDV Fitness does not collect payment information—such as credit card details—but only receives a notification once the payment has been completed.
If payment through the available methods fails or the payment service provider refuses, the owner shall be under no obligation to fulfil the purchase order. If a payment fails or is rejected, the owner reserves the right to claim any related expenses or damages from the User.
Retention of usage rights
Users do not acquire any rights to use the purchased Product until the owner receives the total purchase price.
Delivery
Performance of services
The purchased service shall be performed or made available within the timeframe specified on VDV Fitness or as communicated before the order submission.
Contract duration
Subscriptions
Subscriptions allow Users to receive a Product continuously or regularly over time. Details regarding the type of subscription and termination are outlined below.
Automatic renewal of Fixed-term subscriptions
Paid fixed-term subscriptions start on the day the owner receives the payment and last for the subscription period chosen by the User or otherwise specified during the purchasing process.
Once the subscription period expires, the Product shall no longer be accessible.
- Subscriptions are automatically renewed through the payment method that the User chose during purchase.
- The renewed subscription will last for a period equal to the original term.
- Subscriptions are automatically renewed for the same duration unless the User cancels at least 24 hours before the current period expires.
- Any fees or payments due for renewal will be charged within 24 hours before the end of the current period.
- Subscriptions can be managed or cancelled in the User account settings.
The above shall prevail upon any conflicting or diverging provision of these Terms.
User rights and responsibilities
The undersigned User knows their health and physical condition and that my participation in the physical training program may cause injury. They are voluntarily choosing to participate in the program. There are always certain risks associated with any physical activity. They understand these risks and declare themselves physically sound and capable of participating in the program offered through VDV Fitness.
Policies and Procedures
1. Programs are non-refundable and non-transferable; you have the right to cancel the subscription within 24 hours before the end of the current subscription.
2. Users must give 48 hours’ notice to cancel the Oline booking classes. Less than 48 hours notice or a no-show will result in a non-refundable class.
3. An online class cancellation before 48 hours will be reimbursed as a credit to be used for another class.
4. Users are highly restricted from sharing login access with third parties. If this happens, the users may lose access, resulting in a completed order with immediate effect.
5. Offensive gestures to other users in the community or at the events, such behaviour will not be tolerated. Access or participation will immediately be terminated, and offenders will be reported for appropriate action.
6. The health risks and Personal Information have been declared honestly and to the best of the User’s ability.
Common provisions
No Waiver
The owner’s failure to assert any right or provision under these Terms does not constitute a waiver of that right or provision. No waiver shall be considered a further or continuing waiver of such or any other term.
Service interruption
To ensure the best possible service level, the owner reserves the right to interrupt the service for maintenance, system updates or any other changes, informing the Users appropriately.
Within the limits of law, the owner may also decide to suspend or discontinue the service altogether. If the service is discontinued, the owner will cooperate with Users to enable them to withdraw Personal Data or information and respect Users’ rights relating to continued product use and/or compensation, as provided by applicable law.
Additionally, the service might not be available for reasons outside the owner’s reasonable control, such as “force majeure” events (infrastructural breakdowns or blackouts, etc.).
Service reselling
Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of VDV Fitness and its Service without the owner’s express prior written permission, either directly or through a legitimate reselling programme.
Privacy policy
Users may refer to VDV Fitness’s privacy policy to learn more about how their data is used.
Intellectual property rights
Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademarks, patents, and design rights related to VDV Fitness, are the exclusive property of the owner or its licensors and are subject to the protection granted by applicable laws or international treaties concerning intellectual property.
All trademarks — nominal or symbolic — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with VDV Fitness are, and remain, the exclusive property of the owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.
Changes to these Terms
The owner reserves the right to amend or modify these Terms at any time. In such cases, the owner will appropriately inform the User of these changes.
Such changes will only affect the relationship with the User from the date communicated to the User onwards.
The continued service use will signify the User’s acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the service and may terminate the Agreement.
The applicable previous version will govern the relationship before the User’s acceptance. The User can obtain any prior version from the owner.
The owner will notify Users when the modified Terms take effect if legally required.
Assignment of contract
The owner reserves the right to transfer, assign, dispose of by novation, or subcontract any rights or obligations under these Terms, taking the User’s legitimate interests into account. Provisions regarding changes to these Terms will apply accordingly.
Users may not assign or transfer their rights or obligations under these Terms in any way without the written permission of the owner.
Dispute resolution
Amicable dispute resolution
Users may bring any disputes to the Owner, who will try to resolve them amicably.
While Users’ right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of VDV Fitness or the Service, Users are kindly asked to contact the Owner using the contact details provided in this document.
The User may submit the complaint, including a brief description and, if applicable, the details of the related order, purchase, or account, to the Owner’s email address specified in this document.
The Owner will process the complaint immediately within 30 days of receiving it.
Contacts
All communications relating to VDV Fitness must be sent using the contact information stated in this document.